For a leading U.S. chemicals distributor, targeted growth and aggressive expansion into new markets had resulted in a global network of more than 110,000 SKUs, 2,500 producers, 179 distribution facilities and over 80,000 customers in more than 100 countries.
Serving a diverse customer base in a highly fragmented market requires the company to manage a complex global supply network of vendors, terminals, branches and customers. In this environment, the ability to deliver the highest levels of product availability and order responsiveness depends on having the right supply chain processes and technology in place. But the supply network that had grown organically was beginning to suffer from excess capacity and poor inventory turnover.

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