Managed Services

Deliver on-going planning, analytics, technology customization and performance support services.

A natural progression from highly strategic to operational services

We operate and maintain your solution to achieve maximum savings. Our consultants know the common pitfalls to avoid and trends in your industry to leverage your technology solution.

The Spinnaker SCA delivery model provides a natural progression
from highly strategic to operational services, ensuring that your supply
chain performance meets and scales to your dynamic business
objectives.

Our consultants triage system-related issues arising from product defects, poor data, or lack of user understanding. We also help evolve your solution by providing managed service support for existing infrastructure & system enhancements. A key differentiator our team’s experience both tuning & supporting high volumes post-implementation. We realign gaps related to client’s people, processes, and technologies to match their business objectives during a release or upgrade transition.

 Keep running at top performance with ongoing support, patches, system monitoring, and tuning.

Software Application Support

We support our clients with new implementations for hardware and software, including application & system issue triage and resolution.

System Performance Optimization, Tuning and Stabilization

We ensure system performance is optimized, tuned, and stabilized for seamless business performance.

Custom Solution Enhancement Development

We help our clients customize their technology and systems to meet their business requirements.

Patch Release Management and Installation

We help manage and install new system patch releases when necessary and use a proprietary performance monitoring application for any system or application enhancement.