Position description
Are you passionate about creating robust transportation and warehouse management solutions? We are seeking an experienced Subject Matter Experts in the Execution vertical, specializing in Transportation Management Systems (TMS), with a strong understanding of Warehouse Management Systems (WMS) and Warehouse Labor Management Systems (WLMS).
In this role, you’ll be the SME from end-to-end solutions for our clients across the Americas region. You’ll leverage your expertise to design and implement comprehensive TMS, WMS, and WLMS solutions, ensuring seamless integration and optimal performance.
Experience
- Minimum 7 years of specific experience working within Transportation Management Systems, with overall knowledge and experience with Warehouse Management Systems and/or Warehouse Labor Management systems either as a customer or as a consultant implementing solutions for customers
- Relevant solutions consulting and implementation experience with leading supply chain planning solutions
- Current or prior experience working in a management consulting organization or Supply Chain Center preferred
- Experience in Manufacturing, Retail and/or 3PL verticals preferred
- Excellent knowledge of Supply Chain processes around Transportation Management
- Strong knowledge and hands-on experience in using, implementing, or supporting TMS applications (e.g., Blue Yonder, Red Prairie, i2, Manhattan or advanced TMS applications from other vendors)
- Strong knowledge of what can be delivered with configuration and what is customization, understands the level of complexity within their area of specialization
- Process mapping ability
- Able to design functional solutions and business processes for large or complex customers
- Proven ability to identify business improvement opportunities and propose relevant solutions
- Basic SQL and understanding of programming concepts (not all product suites)
- Detailed understanding of cloud concepts
- Experience contributing to sales/pre-sales activities and engagement with Product Development
- Solid project management abilities (certification highly preferred) and mentoring
Job responsibilities
- Solution expert for transformational projects/programs within Execution space
- Helps to identify the change management efforts needed for global or regional program implementations
- Ability to prepare and deliver presentations for users, management, and executive level audiences
- Provides guidance and influences customers regarding industry best practices and process methodology
- Ability to estimate the effort of task level implementation activities that are within the scope of the project and recommend the appropriate role to execute those tasks
- Able questions to assess business needs that fall outside the standard solution, assess integration complexity, architecture constraints
- Demonstrate and facilitate integration discussions of product functionality and product architecture within a suite of products
- Recognizes and highlights incremental revenue opportunities with existing customers / projects
- Serves as a functional liaison and attends and contributes to key meetings between Project Manager, Solution/Technical Architects, key customer contacts, and customer users, up to and including key executive project sponsors
- Ensures knowledge transfer is conducted with the key customer project team
- New releases and new functionality and act as the liaison to communicate
- Provide guidance to support the development and execution of test scripts to ensure BY software consistently meets the customer’s business objectives
- Understands how the transportation solutions can be configured and delivered to best facilitate customer business processes
- Advises customers regarding industry best practices and process methodology
- Leads business process analysis through design phase of the project that leads to writing solution design / functional specifications
- Demonstrates and facilitates integration discussions of product functionality and product architecture
- Leads team in development of functional specifications for implementation, modifications, interfaces, reports, and screens that meet the customer’s business objectives and are of sound design
- Takes charge of more complex or more demanding customer engagements; takes on responsibility for projects where secondary products are also implemented which add to the degree of functional, technical and project complexity
- Ensures smooth and efficient implementation and integration between technical and functional system requirements by providing guidance and support throughout the implementation life cycle
- Develops and validates test plans, test scripts to ensure software consistently meets the customer’s business objectives, in keeping with agreed acceptance criteria
- Creates and modifies procedural and system documentation throughout the project
- Verifies and proves that the system provides the required business functions and maintains data integrity
- Communicates and/or supports communication of the business cases to Product Management and Product Development Departments regarding specific trends for future product functionality and enhancements
- Prepares and delivers presentations for users, management, and executive level audiences.
- Ensures knowledge transfer is conducted with key customer project team
- Maintains up to date knowledge about software as a business and an up-to-date knowledge about competitor software
Preferred qualifications and experience
- A Bachelor’s degree or equivalent experience in a relevant field is required. Equivalent experience includes a proven track record of skills, professional accomplishments, or training related to the role.
Additional information
Pay Range: $70,000-230,000 USD + Bonus
The range shown represents a grouping of relevant ranges currently in use at Spinnaker SCA. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
Company information
Spinnaker SCA, a Publicis Sapient company, is a premier supply chain services consulting firm that provides end-to-end supply chain strategy, planning, and execution management consulting. Specializing in designing and building agile supply chains optimized for the complexities of the modern world, we create value by holistically unlocking people, processes, and technology capabilities to accelerate digital business transformations. We empower companies to design intelligently, implement seamlessly, and accelerate growth.