Spinnaker SCA, a Publicis Sapient company, is seeking a Softeon Warehouse Management Technical Consultant with expertise in leading WMS platforms to lead client-facing design and implementation efforts as a part of our Warehouse Operations & Automation practice. This role bridges the gap between warehouse operations and system technicalities—guiding clients through complex WMS deployments that drive performance in retail, ecommerce, and wholesale environments.
Here’s what you need to bring to the table:
Strong WMS Experience
Experience in Business Process Definition, Support, and Design
Past experience as a Softeon WMS SME with knowledge of Inbound Processing, Outbound Processing, Physical Inventory, RF Transactions, cycle counting, general warehousing, and MHE/Automation integration
Strong experience working in warehouse and fulfillment operations with a keen sense of:
You’ll stand out if you also bring experience with:
Identify project requirements by interviewing customers and stake holders; analyzing operational processes and implemented technical solutions (Warehouse Management Systems, MHE/Automation, RF, Printing and Shipping Solutions); determining project objectives; documenting results; preparing findings and follow-ups.
Develops solutions to problems by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications.
Possess and apply broad knowledge of principles, practices, and procedures of a particular product or platform to the completion of moderately complex assignments.
Perform detailed design for client specific enhancements.
Works with customers to test and implement interfaces between Client’s WMS and external systems.
Work directly with the customer project team during configuration, testing, training, and implementation. Leads parts of the CRP or functional reviews of WMS.
Perform professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Identifies problems and possible solutions and takes appropriate action to resolve
Work independently on larger, moderately complex projects/assignments that have direct impact on department and are results. Receives guidance only on unusual complex problems or issues.
Implement prototype solutions then validates and verifies results by completing tests.
Prepare customers to use system by conducting training: developing SMEs and assisting with End-User development.
Prepare reports by collecting, analyzing, and summarizing information.
Maintain and shares professional and technical knowledge with clients and peers.
Contribute to team effort by accomplishing related results as needed.
Pay Range: $70,000-230,000 USD + Bonus
The range shown represents a grouping of relevant ranges currently in use at Spinnaker SCA. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
As part of our dedication to an inclusive and diverse workforce, Spinnaker SCA, a company of Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careers@spinnakersca.com or you may call us at +1 (213) 443-8308.
Spinnaker SCA, a Publicis Sapient company, is a supply chain consultancy purpose-built for today’s volatility and tomorrow’s opportunities. We design and deliver smarter supply chains using a hands-on blend of strategic thinking, digital systems know-how, and practical execution.
From network design and demand planning to warehouse automation and AI-powered analytics, we help companies design intelligently, implement seamlessly, and grow exponentially. If you’re ready to help rethink what supply chains can be—and have a little fun while doing it—we’d love to hear from you.
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