A Fortune 100 global pharmaceutical company was implementing a global Supply Chain solution across all their markets and plant locations. The supply chain implementation was not progressing as efficiently as hoped, due to a lack of formal implementation documentation or methodology. The internal team had little experience implementing a supply chain application across the required scope. The requirement was to implement the solution at over 20 plant locations across North and South America, in addition to nearly 10 individual markets. The client’s management identified a need to involve outside resources to assist the team in organizing the implementations. Each plant and market required a separate implementation timeline and initiative, so the need for ‘repeatability’ by the implementation team was required.

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