Facing a general rate case review, the supply chain and IT organizations of a major utility needed to develop a comprehensive business and IT plan to support budget requests related to the development of operational capabilities. Spinnaker SCA was engaged to facilitate the development of a comprehensive Supply Chain Technology Roadmap that:

• Prioritized potential business capability improvements.
• Outlined technology solutions required to support these improvements.
• Laid out the three-year plan to evolve its business capability through a series of technology programs and projects.

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